Policies & Procedures

About S.H.I.F.T.
Karen Cohen LMFT
Our Services
Policies & Procedures
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The following is a list of the Office Policies and Procedures:

All information disclosed in sessions is confidential and may not be revealed without written permission. Disclosure is required by law under he following circumstances: Suicide, homicide, potential danger to self or others, sexual, physical and emotional abuse, neglect and endangerment of children, dependent adults or elder abuse.

Session Duration:
Consultation/ Initial Interview: 60 - 90 minutes
Individual/Couple/and Family Therapy: 60 - 90 minutes
Group Sessions and Multi-Group Family Counseling: 90 minutes

Payment for Services:
Patients are responsible for payment regardless of any insurance company's arbitrary determination of usual and customary fees. Sessions are payable at each visit. Patients who carry insurance should remember that professional services are rendered and charged to the patient. My office will provide you with a super bill for which you can submit to your insurance company for reimbursement if you are out of network. Insurance providers will NOT pay for scheduled visits that are canceled without 24 hours notice.

Please email start2shift@gmail.com, or call (818) 400-1001 to see if we take your insurance.

Missed Appointments:
Any missed appointments will be charged the usual fee unless cancelled or rescheduled 24 hours before the appointment time.

Please contact us by phone or e-mail if you have any questions.